Refunds are available for cancellations made in accordance with our Cancellation Policy. Refunds may also be issued for service issues, vehicle unavailability, or other circumstances at our discretion.
Once approved, refunds are typically processed within 5-10 business days. The refund will be credited to your original payment method. Please note that your financial institution may take additional time to post the refund to your account.
In some cases, partial refunds may be issued. This may occur if you return the vehicle early, if there are issues with the vehicle that prevent full use, or if other circumstances apply as determined by our team.
The following are typically non-refundable:
To request a refund, please contact our customer service team through our contact page or call us directly. Please have your booking reference number ready.
If you believe you are entitled to a refund that has not been processed, please contact us. We will review your case and respond within 5 business days.
