Cancellation Policy

Last updated: 1/19/2026

Free Cancellation

You can cancel your booking free of charge up to 24 hours before your scheduled pickup time. Cancellations made within this timeframe will receive a full refund to your original payment method.

Late Cancellations

Cancellations made less than 24 hours before pickup may be subject to a cancellation fee. The fee amount depends on the vehicle category and rental duration.

No-Show Policy

If you fail to show up for your scheduled pickup without prior cancellation, you will be charged the full rental amount. We recommend contacting us as soon as possible if you cannot make your pickup time.

Special Events and Holidays

During peak seasons, holidays, or special events, different cancellation policies may apply. These will be clearly stated at the time of booking.

How to Cancel

You can cancel your booking by:

  • Logging into your account and accessing your bookings
  • Contacting our customer service team
  • Using the cancellation link in your booking confirmation email

Refund Processing

Refunds for eligible cancellations will be processed within 5-10 business days to your original payment method. The exact timing depends on your financial institution.

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